General NSS Services & Resources

  • Information and referral
  • Assistance to emerging and established groups with project planning and management.
  • Room & basic conference equipment for community activities. (bookings required)
  • Information sessions, workshops & cultural awareness training for corporate or educational groups.
  • EAPA -Emergency assistance with electricity, gas and water accounts (by appointment only).
  • Tax Help taxation return assistance to people with low incomes (July-Oct).
  • Legal Clinic provided by Hunter Community Legal Centre
  • Outreach field visits by officers from Department of Immigration & Citizenship

New settlement services program now operational in nsw

July 1, 2015 marks the first day of the new Settlement Services Program (SSP) for newly arrived migrants, humanitarian entrants and refugees, delivered by the 22-member consortium NSW Settlement Partnership (NSP).

The SSP delivers core settlement support for humanitarian entrants and migrants in their first five years in Australia focusing on activities to assist clients to become self-reliant and participate equitably in Australian society.

Led by Settlement Services International, the NSP comprises 22 organisations* – SSI’s 11 member Migrant Resource Centres and multicultural services, as well as 10 organisations based around the state including rural areas.

SSI CEO Violet Roumeliotis said: “From today and for the next three years, the partners will deliver settlement services in agreed areas of NSW, under the Department of Social Services’ Settlement Services Program.

“Our members and consortium partners will provide support for eligible clients to promote economic and personal wellbeing, independence and community connectedness. These services can also facilitate pathways to learning English, education and employment readiness.

“For refugee and humanitarian entrants, the new program builds on the foundation services provided by Humanitarian Settlement Services, by delivering services that assist eligible clients to become fully functioning members of society.

“In delivering the SSP, we look forward to engaging with communities and organisations in our regions,” Ms Roumeliotis said.

Northern Settlement Services Ltd is a proud member of the NSW Settlement Partnership.

The NSP includes SSI and SSI members:

  • Auburn Diversity Services
  • Cabramatta Community Centre (Fairfield Migrant Resource Centre)
  • Community Migrant Resource Centre
  • Illawarra Multicultural Services
  • Liverpool Migrant Resource Centre
  • Macarthur Diversity Services Initiative
  • Metro Assist
  • Northern Settlement Services
  • St George Migrant Resource Centre
  • Sydney Multicultural Community Services
  • SydWest Mulitcultural Services
  • Local partners:
  • Bathurst Information and Neighbourhood Centre
  • Dubbo Neighbourhood Centre
  • Great Lakes Agency for Peace and Development International (GLAPD)
  • Gymea Community Aid and Information Service
  • Khmer Community of NSW
  • Lebanese Community Council of NSW
  • Manning Valley Neighbourhood Centre
  • Melkite Community Welfare Association
  • Nepean Migrant Access
  • Mt Druitt Ethnic Communities Agency (from July 1, 2016)

Immigration Advice Service

Registered Migration Agents (Lulu Tantos MARN: 0318123 & Henriette de Jong MARN: 1462231)

  • Providing information for Visa Applicants in the Community
  • Migration advice, information and assistance to eligible clients through registered Migration Agents (by appointment only).
  • Fees apply for migration agent services.

Multicultural Access Project (MAP) Hunter

  • This project promotes and supports equitable access to Home and Community Care (HACC) funded services for culturally and linguistically diverse (CALD) people who are frail aged, people with a disability and their carers by:
  • The provision of strategic advice, information, referral, and assistance to ethno specific, multicultural and mainstream services to improve outcomes for frail aged, younger people with a disability and carers from a CALD background.
  • Undertaking research to identify and report on the needs of the frail aged, younger people with a disability and carers from a CALD background in the Hunter to inform the HACC planning process to ensure services are responsive to specific needs and reflect local demographics.
  • Providing information and advice to CALD communities to increase their awareness of and access to appropriate HACC support services.